Loan Sales QA

Relationship Managers

Q4 Fiscal Cycle

RM Directory · 5 officers across 5 sales channels

Total Active RMsbadge

5sensors5/5 Audited

5 Sales Channels · PBX Synced

Avg QA ScoreBelow Target

56.6%Below floor

Benchmark: ≥80.0% Floor0 / 5 In Safe Tier

Needs ReviewImmediate Action

240.0% Roster

warningRMs in "Needs Coaching" band or with an active fatal breach

All Relationship Managers5

Applied Filters:Channel: AllBand: AllSort: Lowest Score First

RM Name & Specialist Profile	Employee ID	Channel / Desk	Audited Calls	Avg Journey Score	Journey Status Band
TJ Tanvi JoshiAssisted Digital Team	AD-01	Assisted Digital Team	3calls	33.3%	errorNeeds Coaching · 3 Fatals	chevron_right
RM Rohit MoreInbound Team	IB-01	Inbound Team	3calls	52.6%	Average	chevron_right
DM Deepa MenonRM	BR-01	Branch RM Team	3calls	65.3%	Average	chevron_right
SK Sneha KulkarniOutbound Team	OB-01	Outbound Team	3calls	65.8%	errorNeeds Coaching · 3 Fatals	chevron_right
MT Manish TiwariSales Manager	DS-01	DSA/DMA Team	3calls	65.8%	Average	chevron_right

Showing 5 of 5 Relationship Managers