Collections QA

CSV Import

Bulk-queue recorded calls for transcription and QA scoring

Configure

Preview

Queue

Columns: channel, rm_name, call_id, date — channel is one of Early Reminders, Missed Payments, Credit Card Dues, Legal Notice & Settlement.

upload_file

Drag & drop your CSV

or click to browse

infoDemo mode — this preview validates rows against the current Officer roster locally in your browser. No recordings are uploaded or scored live.